CWTD-620
Customer Service for the Hospitality Industry

In this course, participants will be made aware of the need for exceptional customer relations in the hospitality industry, and they will discover several strategies that can be used to deliver that level of service. In these eight units, students will learn how to:

• Refine their customer service approaches
• Put a special touch on hosting activities with all customers
• Apply different strategies to deliver high level of service

Units Earned - 1.2
Course Fee - $450